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	<title>Comments on: List of questions to ask website usability testers</title>
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		<title>By: Are you losing sales to the Good Enough Syndrome?&#160;at&#160;Jennifer Slegg - Search Engine Marketing Consultant</title>
		<link>http://www.jenniferslegg.com/2007/09/24/list-of-questions-to-ask-website-usability-testers/comment-page-1/#comment-51404</link>
		<dc:creator>Are you losing sales to the Good Enough Syndrome?&#160;at&#160;Jennifer Slegg - Search Engine Marketing Consultant</dc:creator>
		<pubDate>Wed, 07 Jan 2009 06:45:52 +0000</pubDate>
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		<description>[...] and then answer some quick questions about their experience. Not sure what to ask? Here is a list of questions to ask usability testers and how to tell if your top internal entry pages are user friendly enough.   Don&#039;t miss a single [...]</description>
		<content:encoded><![CDATA[<p>[...] and then answer some quick questions about their experience. Not sure what to ask? Here is a list of questions to ask usability testers and how to tell if your top internal entry pages are user friendly enough.   Don&#8217;t miss a single [...]</p>
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		<title>By: pratt</title>
		<link>http://www.jenniferslegg.com/2007/09/24/list-of-questions-to-ask-website-usability-testers/comment-page-1/#comment-2060</link>
		<dc:creator>pratt</dc:creator>
		<pubDate>Mon, 24 Sep 2007 17:52:42 +0000</pubDate>
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		<description>That&#039;s a great argument, Jennifer. Probably one of the best I&#039;ve heard in the 5 second test debate. I think  you are right, you have to decide if the 5 second test is appropriate based on the topic of the site. But if it is a site about something generic (i.e. ISPs), I think it can be very useful.</description>
		<content:encoded><![CDATA[<p>That&#8217;s a great argument, Jennifer. Probably one of the best I&#8217;ve heard in the 5 second test debate. I think  you are right, you have to decide if the 5 second test is appropriate based on the topic of the site. But if it is a site about something generic (i.e. ISPs), I think it can be very useful.</p>
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		<title>By: Jenstar</title>
		<link>http://www.jenniferslegg.com/2007/09/24/list-of-questions-to-ask-website-usability-testers/comment-page-1/#comment-2059</link>
		<dc:creator>Jenstar</dc:creator>
		<pubDate>Mon, 24 Sep 2007 17:36:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.jenniferslegg.com/2007/09/24/list-of-questions-to-ask-website-usability-testers/#comment-2059</guid>
		<description>The 5-second test is very similar to the ideas set out in Blink by Malcolm Gladwell about how decisions about something can be made within the first few seconds of viewing.  However, there are definitely some limitations.


I could look at a site for five seconds and say &quot;Um, I think that&#039;s some kind of sports site.&quot;  Meanwhile, another person could look at that same page and say &quot;Oh, this is a fantasy football league site that tracks your team&#039;s stats and points.&quot;  They are both valid first impressions, however if you went based on my impressions, you&#039;d be making a lot of needless changes to a site that someone in the appropriate demographic and audience could nail right off the bat without any changes.


Now, put me in front of that same site for a proper usability site, I could probably figure out what it did, the intended audience and answer all kinds of usability questions, because many usability issues are applicable to all kinds of sites and markets.


I am not saying the five second test isn&#039;t useful, it is for certain kinds of broadbased sites.  But for more niche sites, you need to make sure you have the intended audience, which is much harder to do, unless you go into a sports bar on a Monday Night Football night and offer a free beer to anyone who takes the five second test for a fantasy football site ;)  However, many other markets would be much harder.</description>
		<content:encoded><![CDATA[<p>The 5-second test is very similar to the ideas set out in Blink by Malcolm Gladwell about how decisions about something can be made within the first few seconds of viewing.  However, there are definitely some limitations.</p>
<p>I could look at a site for five seconds and say &#8220;Um, I think that&#8217;s some kind of sports site.&#8221;  Meanwhile, another person could look at that same page and say &#8220;Oh, this is a fantasy football league site that tracks your team&#8217;s stats and points.&#8221;  They are both valid first impressions, however if you went based on my impressions, you&#8217;d be making a lot of needless changes to a site that someone in the appropriate demographic and audience could nail right off the bat without any changes.</p>
<p>Now, put me in front of that same site for a proper usability site, I could probably figure out what it did, the intended audience and answer all kinds of usability questions, because many usability issues are applicable to all kinds of sites and markets.</p>
<p>I am not saying the five second test isn&#8217;t useful, it is for certain kinds of broadbased sites.  But for more niche sites, you need to make sure you have the intended audience, which is much harder to do, unless you go into a sports bar on a Monday Night Football night and offer a free beer to anyone who takes the five second test for a fantasy football site <img src='http://www.jenniferslegg.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' />   However, many other markets would be much harder.</p>
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		<title>By: pratt</title>
		<link>http://www.jenniferslegg.com/2007/09/24/list-of-questions-to-ask-website-usability-testers/comment-page-1/#comment-2055</link>
		<dc:creator>pratt</dc:creator>
		<pubDate>Mon, 24 Sep 2007 15:46:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.jenniferslegg.com/2007/09/24/list-of-questions-to-ask-website-usability-testers/#comment-2055</guid>
		<description>Those are great questions, Jennifer. What is your opinion of using the 5 second test for usability testers? For those who are not familiar, a five second test is when you show a user a page for five seconds, take it away and ask them, â€œWhat does this page do?â€ Reason being: thatâ€™s about what users give a page, five seconds, before they decide that they are in the right place or not.</description>
		<content:encoded><![CDATA[<p>Those are great questions, Jennifer. What is your opinion of using the 5 second test for usability testers? For those who are not familiar, a five second test is when you show a user a page for five seconds, take it away and ask them, â€œWhat does this page do?â€ Reason being: thatâ€™s about what users give a page, five seconds, before they decide that they are in the right place or not.</p>
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